Frequently Asked Questions
Everything you need to know about our premium fitness gear
What materials are Built for Athletes™ backpacks made from?
Our backpacks are constructed from ultra-durable, water-resistant 900D nylon to ensure they withstand the toughest training environments and outdoor conditions.
How long does shipping take within the UK and internationally?
Standard UK delivery typically takes 2-3 working days. International shipping varies by location but generally takes 5-10 working days via our global courier partners.
Can I return my order if I am not satisfied?
Yes, we offer a 30-day return policy. Items must be in their original condition with tags attached to be eligible for a full refund or exchange.
Are the backpacks suitable for air travel carry-on?
Absolutely. Our 45L Hero 2.0 backpack is designed to fit within most airline carry-on size restrictions, making it the perfect travel companion for athletes on the move.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options like Klarna and Clearpay to make your purchase easier.
How do I clean my Built for Athletes™ gear?
We recommend hand washing with a damp cloth and mild detergent. Avoid machine washing or tumble drying to maintain the integrity of the water-resistant coating.